Customer Experience

Vehicle Configurator and Pricing Calculator

Our dynamic pricing calculator provides customers with transparent pricing that adjusts as they make changes to their deal. Rates, rebates, and incentives are updated automatically each month following OEM programs to ensure consistency across all channels as your customers configure their deal in MotoCommerce.

Virtual Build & Price Inventory

Our virtual build, price and reserve functionality helps to keep your customers engaged by providing them with the opportunity to build and price the configuration they are interested in, even if it does not exist on your lot. Helping you to generate additional opportunities and sell into your pipeline in just a few clicks.

F&I Accessories and Warranties

Curate a customized menu of accessories, protection plans and warranties that fit your customers needs, complete with images, videos or PDFs to help guide their decision.

Trade-in Appraisal

Customers who are interested in a trade-in can submit comprehensive details and images right from their mobile device. For participating vAuto retailers, trade details submitted through MotoCommerce will flow into your vAuto dashboard automatically for an added layer of deal working efficiency, at no additional cost. ​

Our optional Trade-first widget can be installed on your dealership website to support trade acquistion campaigns, and to provide a lower-barrier entry point into the sales process - in just a few clicks.

* All appraisals are subject to final approval from the dealership.

Credit Application and Approval

Customers can submit a secure credit application through MotoCommerce. Once approved, the deal is automatically updated with the customer's approved credit and purchase eligibility.

Deposit and Delivery Scheduling

When customers are ready to purchase, they can submit a refundable deposit through MotoCommerce to reserve their vehicle. They can also schedule an appointment with your dealership to collect final signatures and finalize their deal in person.

Customizable Pricing Worksheet

Working deals is made easy with our customizable pricing worksheet. From the dealer dashboard, you can craft the perfect deal for your customers - adding custom discounts and fees when necessary. The price will update dynamically, right in front of their eyes.

Give the Gift of Omni-channel Retail and meet your customers where they want to be met

Not every deal starts online. Connect your walk-in traffic with the MotoCommerce platform in one easy step and give the gift of omni-channel retail. MotoCommerce Dealer panel can be used in-store as a digital guest sheet to collect the puzzle pieces you need to put a deal together. As an added bonus, if your customer does not purchase on their first visit, MotoCommerce provides your sales team added visibility on key customer actions to facilitate higher quality follow up at each touch point.

By enabling your customers to navigate deeper in the sales funnel at home by finalizing their payment format, adding accessories and protection plans, or by submitting their trade and credit details, MotoCommerce provides high quality, low funnel prospects that are more likely to convert.

REAL-TIME ACTIVITY ALERTS

Whether your customers start online or in-store, MotoCommerce gives you instant alerts whenever they interact with the platform. Engage better with precision-targeting based on the kind of transparency you just can’t get anywhere else. It’s the 21st century way to close the deal.

Take Your Internet Leads to the Next Level

Having trouble closing Internet leads? MotoCommerce provides a framework to effectively facilitate customer interactions. MotoCommerce EasyLinks make it easy to improve the quality of outgoing communications by directing your customers to specific purchase steps, at home or on the go. Ultimately, improving sales conversion potential even before the customer arrives for their appointment. Differentiate your dealership from the competition by inviting all customers to a personalized shopping cart and enjoy an instant boost in engagement.

IN-SALE SHORTCUT LINKS

Precision engagement is what gets results. MotoCommerce allows you to send custom links that bring your client to any point in the sale. Create a new shopping cart with the perfect vehicle, or use these links to reignite an existing sale by dropping the customer into the right stage of the purchase.

FLEXIBLE ENTRY POINTS

Every dealership is different, and every customer has a unique vision of their perfect sale. Make that sale a reality by offering multiple points of entry into the purchase. Whether they want to start with the credit application, review accessories, or even place a deposit, you can make it happen by providing low barrier entry points across your dealership website into the purchase step your customer is ready to take today. All with the ability to seamlessly navigate to additional steps as their interest intensifies, or to return to their cart to submit additional information at a later time. MotoCommerce helps to take your website to the next level as it seamlessly transitions your customers from their online to in-store shopping experience.

OPEN-PLATFORM INTEGRATIONS

MotoCommerce is an open platform, and you should be excited about that. We eagerly integrate with your existing technology including CRMs, credit portals, website providers, and more. Digital retailing should be hassle-free and uncompromising. Don’t let your digital retailing provider limit your potential.

CUSTOM IMPLEMENTATION

One size never really fits all. That’s why MotoCommerce can be tailored to suit your unique needs. Want to discuss F&I in-store? We can remove that step in the process. Don’t want to deal with deposits online? Gone. We’ll help you decide the best way to sell for your dealership, and then make it a reality.

AUTOMATED ENGAGEMENT

Do more work with less involvement. MotoCommerce makes it easy to automate engagement tasks like tailored autoresponder emails and price-drop alert notifications. Go grab a coffee, because MotoCommerce is ramping up your engagement all on its own.

CLIENT SUCCESS TEAM

The best tools come with the best support. Lean on your dedicated dealer success manager for support in implementation, strategy, training, and so much more. Our experts know how to tailor a holistic retailing strategy that makes your dealership successful today, tomorrow, and every day afterward.

DEALER TRAINING ACADEMY

Digital retailing gets the best results when everybody knows how to use it to its fullest. Embark on a simple, fun, and self-directed journey to digital retailing expertise with our online training academy. It’s the easiest way to become a digital retailing pro.